Account
Delete your account
You can delete your account at any time – in the app or right here. We’re sorry to see you go.
Delete in the app (all accounts)
- Open CRAVE Social and sign in.
- Go to Settings → Delete Account.
- Confirm, and your account is deleted immediately.
Signed up with Apple or Google? Your account doesn’t have a password, so please delete it in the app via Settings → Delete Account. If you can’t access the app, email privacy@cravesocial.co.za from your account’s email address.
What gets deleted
- Your profile, username, bio, interests and Cravings
- All your photos (public, private and Quickie photos)
- Your Quickies, swipes, likes and Super Craves
- Vouches you have written for other members
- Your notifications, push tokens and location
- All active sessions – you’re signed out everywhere
What we keep, and why
- Messages you already sent stay in the other member’s chat, shown as “Deleted User” – they can’t reply
- Purchase records, kept for tax and accounting (up to 7 years)
- Limited safety and moderation records, e.g. reports and bans, to protect members
- Encrypted backups, which are overwritten within about 35 days
Deleting the app from your phone does not delete your account. CRAVE+ is a one-off purchase through Apple or Google; it isn’t a subscription, so there’s nothing to cancel – but it can’t be transferred to a new account. Full details are in our Privacy Policy.
Delete on the web – for accounts created with an email address and password.