How can we help?

CRAVE Social is a free app where open-minded singles and couples connect. Create a profile, set your Cravings (who you're looking for), swipe through members nearby and chat when you match. You can also post Quickies to find someone to meet up with in the next 48 hours, and vouch for people you've met.

CRAVE is strictly for adults aged 18 and over.

Yes. CRAVE is free to download and use, and is supported by adverts that appear between profiles as you swipe. Free members get a daily allowance of swipes, a free Super Crave each day, and can watch a short ad to earn bonus swipes.

If you want more, CRAVE+ is a one-off upgrade of $9.99 (or local equivalent) that unlocks premium features for life – no subscription.

Download CRAVE from the App Store or Google Play, then sign up with your email address or with Apple or Google. If you use email, we'll send you a 6-digit code to confirm your address.

You'll need to confirm you're 18 or over and accept our Terms and Privacy Policy. Then choose your profile type, add your details and photos, and set your Cravings.

Absolutely – CRAVE is made for couples and singles. When you create your profile, choose from five profile types: Female, Male, Male + Female Couple, Female + Female Couple or Male + Male Couple. Couple profiles show details for both partners, and both people must be 18+ and agree to the profile.

To keep CRAVE safe and respectful, every photo is checked by our moderation team before other members can see it. This usually happens quickly. You'll get a notification when your photo is approved.

If a photo is rejected it's usually because it shows nudity, contact details or other people without their consent, or doesn't clearly show you. See our Community Guidelines for the full photo rules.

Public photos are visible to everyone who sees your profile. Private photos appear blurred to other members unless they have CRAVE+. Both kinds are moderated and must follow our Community Guidelines – private photos can be more personal but must never be explicit.

You can change a photo between public and private, reorder or delete photos at any time from your Gallery. We remove location data and other metadata from every photo you upload.

No – CRAVE supports photos only. This keeps the app fast and makes it easier for us to moderate everything before it goes live.

Verified badges are given to members who have completed our verification check, which confirms that the person in the profile photos is the person using the account. Verified members stand out in discovery and earn the Verified badge and XP.

Remember that a badge isn't a guarantee – always follow our Safety Tips.

Swipe right (or tap the heart) to Crave someone and left (or tap the cross) to pass. If you both Crave each other, it's a match and you can start chatting straight away.

Send a Super Crave to really stand out – they'll know you're keen before they swipe. Free members get one Super Crave a day.

Cravings are your discovery settings. Tap the Cravings button on the Explore screen to choose which profile types and sexualities you'd like to see, your preferred age range and your discovery radius. We'll only show you members who match your Cravings.

Free members have a daily swipe allowance that refreshes every 24 hours. You can watch a short ad to earn bonus swipes a few times a day, or upgrade to CRAVE+ for unlimited swipes forever.

Open the chat or their profile, tap the menu (three dots) and choose Unmatch or Block. Unmatching removes the match and conversation. Blocking also hides your profile from them and stops them contacting you. They won't be told. You can manage blocked members in Settings.

A Quickie is a short post inviting members nearby to meet up – perhaps for drinks tonight or a weekend plan. Each Quickie has a heading, a description, who you're looking for and an expiry time of up to 48 hours. When it expires it disappears automatically.

Members can browse Quickies near them from the Quickies tab on the Explore screen. Posting a Quickie is a CRAVE+ feature.

Keep Quickies friendly and non-explicit. Mention a general area only – never your address – and don't include contact details, prices or anything commercial. Always meet in a public place first. Quickies that break our Community Guidelines will be removed.

CRAVE+ unlocks:

• Unlimited swipes
• See who liked you
• View private photos
• Post Quickies
• Rewind your last swipe
• Vouch for members
• No adverts
• The CRAVE+ badge

It's a single payment of $9.99 (or local equivalent) for lifetime access. No subscription, no recurring fees.

Sign in to the same CRAVE account, then go to Settings → Restore Purchases. Make sure you're signed in to the same Apple ID or Google account you used to buy CRAVE+.

CRAVE+ is purchased through Apple or Google, so refunds are handled by them under their refund policies. For Apple, visit reportaproblem.apple.com. For Google Play, request a refund from your Google Play order history or Google Play Help.

Tap the menu on their profile, photo, Quickie or chat and choose Report. Select a reason – such as Inappropriate Photos, Feels Like Spam, Appears Under 18 or Fake Profile / Scam – and add any details. Reports are confidential and reviewed by our moderation team.

You can also email safety@cravesocial.co.za. If you're in immediate danger, call your local emergency number.

Incognito hides your profile from discovery. While it's on, only members you have Craved can see you, so you decide who gets to see your profile. Turn it on or off in Settings.

No. Other members only see an approximate distance, such as "12 km away". We use your device location to show you members and Quickies nearby, and we strip location data from every photo you upload.

Vouches are short references that members leave for people they've met in person. They appear on your profile and help others feel confident about meeting you. Receiving vouches earns XP and the Trusted badge.

Only vouch for people you've genuinely met. You can delete vouches left on your profile at any time. Vouching for others is a CRAVE+ feature.

CRAVE rewards you for being an active, positive member. You earn XP for things like completing your profile, logging in daily, matching, getting photos approved and receiving vouches. XP raises your level. Log in on consecutive days to build a streak, and unlock badges such as First Spark, Hot Streak, Trusted and Profile Pro.

Go to Settings and choose Change Email or Change Password. For a new email address, we'll send a code to confirm it. Forgotten your password? Tap Forgot your password? on the login screen and we'll email you a reset code.

In the app, go to Settings → Delete Account. You can also delete an email-and-password account on our website at cravesocial.co.za/delete-account.

Deleting your account permanently removes your profile, photos, Quickies, likes and vouches you've written. In other members' chats you'll appear as "Deleted User". This can't be undone, and any CRAVE+ purchase on the account will be lost. Uninstalling the app does not delete your account.